• Q1. What payment methods does MagFone support?

    A: Magfone offers several payment options to ensure a smooth transaction process. The supported payment methods include PayPal, Credit Card, Direct Debit, Bank Transfer, and other payment options depending on your location.

  • Q2. Will I need to pay again for updating the software?

    A: No, you won't need to pay again for updating your software. We provide complete free update, so you can update the software at any time if there is an update available.

  • Q3. What's the difference between trial version and full version?

    A: The difference between trial version and full version is that the ability to unlock all functions of our software. The trial version allows you to test our software before purchasing, while the full version lets you use all the functions.

  • Q4. Is it safe to purchase products from your website?

    A: Of course, it is pretty safe to purchase products from our website. We protect you when you browse through our website and place an order online.

  • Q5. How do I know if my order was successful?

    A: You will receive a confirmation email with your order details from the payment platform once the purchase is complete. Then you will continue to receive an email with the registration information within an hour or immediately.

  • Q1. What can I do if the registration code is invalid?

    A: If you are prompted that the registration code is invalid, check whether there is any special character in registration name. Or you can check your subscription is invalid. In this situation, you need to purchase a new license.

  • Q2. How to register MagFone with registration information?
    A: The steps to register MagFone is a bit different on Windows and Mac computer. You can follow the steps below to register. Make sure that your registration information is correct when registering MagFone.

    For Mac:

    Open MagFone software, then click the menu bar from MagFone and select Register. Go to copy and paste the licensed email and code into the registration window. Click OK to finish the registration.

    For Windows:

    Launch MagFone software, then click the register icon and you'll see the registration window. In the registration window, paste the copied licensed email and code. Click OK to fulfill the registration.
  • Q3. Can I switch to the registration code from different platforms?

    A: Once you successfully place an order, you cannot switch the license code from Windows to Mac computer or from Mac to Windows computer. But you can contact us via support@magfone.com to change the license code within days after you purchase. If the period expires, you have to pay for it.

  • Q4. What if I didn't receive the registration code after payment?

    A: Generally, you will receive an email with registration information within an hour after payment. If you still cannot find the email, you can check your email spam folder. Also, make sure that the email address you've provided is correct. When the email address is wrong, you cannot receive the email. Then you can contact us to get your registration information by offering user ID, user name, and purchased software. Or you can retrieve your registration information at the page of Retrieve Page by yourself.

  • Q1. Is it possible to remove MDM when the device is MDM locked?

    A: No, you cannot remove MDM without data loss by using MagFone iPhone Unlocker when your iPhone or iPad is MDM restricted. Only when you can use the Settings app on your device normally, you can remove MDM restrictions via MagFone iPhone Unlocker.

  • Q2. Does MagFone iPhone Unlocker remove MDM completely?

    A: No, it doesn't. MagFone iPhone Unlocker can help you bypass MDM without a password and data loss. But once you factory reset your iPhone, your device will be restricted by MDM again. If your license is not expired, you can use MagFone iPhone Unlocker to remove MDM on your device again.

  • Q3. Can you unlock iPhone passcode without losing data?

    A: No, you cannot. As yet there is no a program that supports unlocking iPhone passcode without data loss. If you don't want to lost any data and content on your iPhone, you can choose to restore your device from iTunes or iCloud provided that you have made a backup of your device in advance.

  • Q4. Can I remove Apple ID from an iOS device when it is in Lost Mode?

    A: Yes, you can remove Apple ID from an iOS device when it is in Lost Mode. But MagFone iPhone Unlocker cannot do it. To remove Apple ID when your iPhone is in Lost Mode, you need to use our another program - MagFone Activation Unlocker.

  • Q1. Which devices and iOS systems does Activation Unlocker support?

    A: MagFone Activation Unlocker supports a series of devices and iOS systems. You can check the details at Technical Specifications of MagFone Activation Unlocker.

  • Q2. What's the difference between MagFone iPhone Unlocker and MagFone Activation Unlocker?

    A: MagFone iPhone Unlocker can help users remove screen lock, Apple ID, Screen Time passcode, and MDM restrictions on the iPhone, iPad, and iPod touch, while MagFone Activation Unlocker is designed to bypass iCloud Activation Lock without Apple ID or password. If you want to turn off Find My on your iPhone or iPad, you can use MagFone Activation Unlocker.

  • Q1. How to cancel MagFone subscription?
    A: To cancel your subscription, you need to submit a support request to MyCommerce. Or you can cancel the subscription by yourself. Just follow the steps below.

    Step 1. Go to https://account.mycommerce.com/ and log into your MyCommerce account.

    Step 2. Choose the order number you want to unsubscribe, then find the Cancel Subscription button.

    Step 3. In the pop-up Cancel subscription window, click the Yes button to confirm.

    Step 4. Then you'll be prompted that your subscription has been canceled

  • Q2. Does canceling subscription mean refund?

    A: No, canceling subscription doesn't mean refund. When you choose to cancel your subscription, you won't be charged any more. If you have any problem with our software, you can contact us via support@magfone.com.

  • Q3. Why I was charged after canceling the subscription?

    A: It is because that you don't cancel your subscription in time. If you want to cancel the subscription and won't be charged any more, you can contact MyCommerce or MagFone support several days before your subscription expires.