Face ID is a facial recognition system designed for iPhone and iPad Pro. With the setup of Face ID, iPhone users don't need to enter the passcode when unlocking their devices. Even though you wear a mask or glasses, you still can unlock your iPhone with your face. However, there is a longer list of Face ID problems and issues that can put a damper on your usage experience.

Face ID not working keeps saying move iPhone lower? Have you ever encountered the same problem while unlocking your iPhone with Face ID? Don't worry! We've got some simple solutions to fix Face ID not working move iPhone a little lower. If you are looking for a way to fix this issue, take a look at this post where you can find solutions to address your problem.

• Part 1. Why Does Face ID Keep Saying Move iPhone A Little Lower?
• Part 2. Basic Troubleshooting for Face ID Move iPhone A Little Lower
  • Method 1. Clean the TrueDepth Camera
  • Method 2. Check Your Environment
  • Method 3. Adjust iPhone Position
  • Method 4. Remove the Phone Cover
• Part 3. Step-by-Step Fixes for Face ID Not Working Move iPhone Lower
  • Solution 1. Force Restart iPhone
  • Solution 2. Update iPhone
  • Solution 3. Check Face ID Settings
  • Solution 4. Reset Face ID
  • Solution 5. Enable Face ID with a Mask
  • Solution 6. Use an Alternate Appearance
  • Solution 7. Reset All Settings on iPhone
  • Solution 8. Factory Reset iPhone
• Part 4. Bonus Tip: How to Unlock iPhone without Face ID or Passcode
• Part 5. Conclusion

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Part 1. Why Does Face ID Keep Saying Move iPhone A Little Lower?

It's easy to set up Face ID on an iPhone, then it can work well for helping you unlock iPhone. However, there still exists some problems, such as Face ID not working, Face ID not available, and Face ID saying move iPhone a little lower. Some users would ask why Face ID keeps saying move iPhone a littler lower. The problem can be result from many reasons as follows.

Reason 1. Environmental Factors

Poor Lighting Conditions: Dim or excessively bright environment can confuse the camera.

Background Interference: Busy or reflective backgrounds might impact Face ID performance.

Reason 2. Hardware Issues

Dirty or Damaged Lens: Dust, smudges, or scratches can block the camera's view.

Obstructions: Covers, stickers, or even your hand accidentally covering the camera can interfere.

Reason 3. Software Glitches

Outdated iOS: Newer updates often fix bugs and optimize Face ID performance.

Configuration Errors: Incorrect Face ID setup might cause recognition issues.

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Part 2. Basic Troubleshooting for Face ID Move iPhone A Little Lower

After figuring out why Face ID keeps saying move iPhone a little lower, you can move on to the problem. But before you go deep into the fix, you can first troubleshoot the issue that Face ID constantly says move iPhone a little lower. Here's what to do.

Method 1. Clean the TrueDepth Camera

Gently wipe the TrueDepth camera lens with a microfiber cloth. Avoid using harsh chemicals that could damage the lens.

Method 2. Check Your Environment

Make sure you're in a well-lit area with minimal background distractions. Avoid direct sunlight or overly dark settings.

Method 3. Adjust iPhone Position

Hold your iPhone at eye level, about 10–20 inches from your face. Make slight adjustments to find the perfect angle.

Method 4. Remove the Phone Cover

If you use a case or screen protector, then there might be covering the TrueDepth camera. Go to remove anything that could possibly cover the TrueDepth camera.

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Part 3. Step-by-Step Fixes for Face ID Not Working Move iPhone Lower

If Face ID still doesn't work after trying these fixes, it might indicate a deeper problem with software and hardware. To fix the issue of Face ID not working move iPhone lower, you can try the following solutions. Let's dive into.

Solution 1. Force Restart iPhone

The first way you can try is to restart your iPhone, then use Face ID to unlock your device again. Face ID is only available on an iPhone without the Home button. If you don't know how to restart your iPhone, you can follow the steps below.

Step 1. Press and hold the volume button and the side button at the same time.

Step 2. Drag the power-off slider, then your device will be powered off.

Step 3. Press and hold the side button again until the Apple logo appears.

Solution 2. Update iPhone

When the problem is caused by the version of iOS, updating iOS on your iPhone could be the only method to fix the problem. Go to check whether your iPhone is updated to the latest version. If not, you can update your iPhone by performing the following steps.

Step 1. Locate Settings on your iPhone, then tap General and select Software Update.

Step 2. Tap on Download and Update to download the updates.

Step 3. After downloading the updates, enter the passcode and tap Install Now.

Solution 3. Check Face ID Settings

To make Face ID work well on your iPhone, you can personalize the settings according to your demand. So, when you see the iPhone move a little lower message on your device, you can go to check the settings, which possibly help you fix the problem.

Step 1. Head to Settings > Face ID & Passcode on your iPhone.

Step 2. Under Face ID for, check the settings one by one.

Solution 4. Reset Face ID

Another method to fix Face ID not working keeps saying move iPhone lower is to set up Face ID on your iPhone again. You can go to turn Face ID off on your iPhone first, then enable it again. Here's how to reset Face ID on an iPhone.

Step 1. Open the Settings app on your iPhone and enter Face ID & Passcode.

Step 2. Select Reset Face ID and go back to Face ID & Passcode.

Step 3. Tap Set Up Face ID and proceed to set up Face ID.

Solution 5. Enable Face ID with a Mask

To unlock an iPhone with a mask or glasses, you need to enable this feature on your device in advance. Or you cannot unlock your iPhone with Face ID and receive the message - Move iPhone a little lower. So, go to set up Face ID with a mask in the Settings app. Here are the steps.

Step 1. In the Settings app on your iPhone, tap Face ID & Passcode.

Step 2. Find Face ID with a Mask and tap it, then select Use Face ID with a Mask.

Step 3. Complete the setup of using Face ID with a mask by following the onscreen instruction.

Solution 6. Use an Alternate Appearance

Adding an alternate appearance is a possible method of fixing Face ID not working. When you see the Move iPhone a little lower message, you can try adding an alternative appearance. It's easy to add an alternate appearance on the iPhone.

Step 1. Launch the Settings and tap on Face ID & Passcode.

Step 2. Select Set Up an Alternate Appearance. Then follow the onscreen tips to complete the setup.

Solution 7. Reset All Settings on iPhone

If your Face ID appears to be working but sometimes keeps saying move iPhone a little lower, you can reset all settings on your iPhone. This method works for solving some problems on the iPhone. It is different from the method of resetting the iPhone to the factory state.

Step 1. Go to Settings > General, then scroll down to tap Transfer or Reset iPhone.

Step 2. Under Transfer or Reset iPhone, tap Reset and select Reset All Settings.

Step 3. Enter the iPhone unlock passcode and confirm to reset all settings.

Solution 8. Factory Reset iPhone

The final method to resolve the problem is to reset your iPhone to the factory settings. By factory resetting your iPhone, you can get a new iPhone. After that, you can set up your device and use the Face ID feature again.

Step 1. First, fire up the Settings app and then tap General.

Step 2. Next, scroll down to select Transfer or Reset iPhone.

Step 3. Tap Erase All Content and Settings at the bottom of the screen.

Step 4. Choose to make a backup of your iPhone and enter the passcode to confirm the erasing.

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Part 4. Bonus Tip: How to Unlock iPhone without Face ID or Passcode

What to do if you forget your screen passcode and Face ID is not working? This happens to many iPhone owners, but it is not a hard issue to fix. MagFone iPhone Unlocker can help you a lot as it is an excellent unlocking tool for the iPhone, iPad, and iPod touch. When you want to unlock your iPhone without Face ID and passcode, using MagFone iPhone Unlocker can be a good option.

With the help of MagFone iPhone Unlocker, you can remove Face ID from your iPhone in a few easy steps. Beyond that, MagFone iPhone Unlocker features powerful unlocking features such as bypassing MDM restrictions, deleting Screen Time passcode, and unlinking Apple ID. If you decide to use MagFone software to unlock your iPhone, download and install it on your computer. Then follow the steps below to get started with MagFone iPhone Unlocker.

Step 1 Connect iPhone to Computer and Run MagFone

Start by connecting between your iPhone and computer with a USB cable, then open MagFone iPhone Unlocker. Here you need to select the Unlock iOS Screen option and click the Start button.

Step 2 Go to Put iPhone into Recovery Mode/DFU Mode

After your device is detected by the software, use the onscreen tips to get your device into recovery mode. When it fails to get it done, click the link at the bottom of the screen.

Step 3 Get and Verify the Firmware Package for iPhone

Start to check the device information shown on the screen. Make sure that the information is correct, then select the iOS version. And click the Download button.

Step 4 Unlock iPhone without Face ID and Password

Finally, after completing the downloading and verification of the firmware package, you can click the Unlock button to unlock your iPhone without Face ID and passcode.

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Part 5. Conclusion

Face ID not working can be a headache, but with the right steps, you can easily resolve the issue of Face ID not working move iPhone a little lower. From adjusting your phone's position to updating iOS, these tips should have your Face ID back in action in no time. If you still cannot fix it, you can get in touch with Apple Support for helping. By the way, you can consider using MagFone iPhone Unlocker when you cannot unlock your iPhone with Face ID or passcode.