"I recently got the opportunity to buy a lot of iPhone SE devices that are in DEP and the seller states the following: ‘Unknown DEP (Device Enrollment Program) data'. I would like to know if there is any possible chance that Apple or I can remove iPhone from DEP without having the admin of the program to it. Because I don't know who is the administrator. Thanks!"
Device Enrollment Program (DEP) helps businesses easily deploy and configure Apple devices. Apple has allowed the organization like businesses and schools to add DEP to all iOS, macOS, and tvOS devices for ongoing management. However, there are some users who want to remove Apple Device Enrollment Program on their Apple device. But how to remove DEP from Apple devices? In this article, we'll show you how to remove DEP from iPad/iPhone/Mac.
- Part 1. What Is Apple Device Enrollment Program (DEP)?
- Part 2. How to Check If Mac/iPhone/iPad is Enrolled in DEP?
- Part 3. How to Remove DEP from iPhone/iPad with/without Password
- Part 4. How to Remove DEP from Mac with/without Password
Part 1. What Is Apple Device Enrollment Program (DEP)?
Device Enrollment Program (DEP) is a service offered by Apple that allows organizations to easily deploy and manage Apple devices like iPhone, iPad, and Mac. DEP streamlines the device setup process by automatically enrolling devices in mobile device management (MDM) solutions and providing users with preconfigured settings and applications.
When a device is enrolled in DEP, it is automatically configured with settings and policies defined by the organization's MDM solution. This allows for centralized management of devices, including the ability to remotely wipe, lick, or update Apple devices. DEP also allows for zero-touch deployment, where Apple devices are shipped directly from the manufacturer to the end user, reducing the need for IT staff to manually configure devices.
DEP is particularly useful for organizations that have large number of Apple devices to manage, as it can significantly reduce the time and effort required to set up and manage those devices. DEP is available for free to organizations with an Apple Business Manager or Apple School Manager account. What's more, it supports a wide ranger of Apple devices, including iPhone, iPad, Mac, Apple TV, and Apple Watch.
Part 2. How to Check If Mac/iPhone/iPad is Enrolled in DEP?
In the Apple Community, some users complained that their Apple device are enrolled in DEP. But how to check if Apple device is enrolled in DEP? To check if your Apple device is enrolled in the Device Enrollment Program (DEP), you can follow these steps.
Check DEP on iPhone/iPad
Go to Settings on your iPhone or iPad, then find out if your device is supervised by Apple device enrollment program. When your device is enrolled in DEP, you can find the Supervision message - This iPad/iPhone is supervised by another computer at the top of the Settings.
Check DEP on Mac Computer
Click on the Apple menu in the top left corner and select About This Mac. In the Overview tab, click the System Report button, then scroll down to click the Profiles button. This profile will typically include information about the MDM server that the Mac is enrolled with and any configuration profiles that have been applied to the device.
If you don't see an entry for MDM Enrollment Profile in the Profiles section, it is likely that the Mac is not enrolled in DEP. Keep in mind that DEP enrollment requires that the Mac be purchased from an authorized reseller and that the reseller has added the device to the organization's DEP account during the purchase process.
Part 3. How to Remove DEP from iPhone/iPad with/without Password
There are two ways to help you remove DEP from iPhone and iPad. If you find that your device added to DEP is enrolled in MDM, then you can go to remove DEP from iPhone by yourself or by asking for the administrator. Let's dive into the details.
Method 1. Remove DEP from iPhone/iPad with Password
If you know the admin account and password, you can directly delete DEP on the iPhone you're using. It's easy to unenroll DEP on the iPhone and iPad. With the password of DEP on your iPhone, you can follow the below steps to remove DEP with several taps.
Step 1. Go to Settings > General on your iPhone and tap Profiles & Device Management.
Step 2. Tap Remove Management and enter the passcode for DEP, then tap Remove.
Method 2. Release iPhone/iPad from DEP with Password
In addition to deleting DEP with the Settings app, you can use Apple DEP portal to remove DEP from your iPhone and iPad. This requires the admin account, so you have to contact the administrator. Or you can ask the administrator to delete DEP.
Step 1. Sign into the DEP portal by entering the admin account and password.
Step 2. From the left-hand menu, click the Manage Devices button, then select Serial Number.
Step 3. Type the serial number of your device and click Unassign Devices under Choose Action.
Method 3. Remove DEP from iPhone/iPad without Password
Unfortunately, lots of users have no access to the admin account or cannot get in touch with the administrator. In this case, you can turn to a DEP removal like MagFone iPhone Unlocker. It is a professional unlocking tool to remove DEP from iPhone, iPad, and iPod touch without passcode. With this amazing all-in-one tool, you can also remove screen lock, Apple ID, and Screen Time passcode. This software works with the latest version of iOS, iPadOS, and iPodOS. Now follow the below steps to remove DEP from iPhone without password.
Key Features of MagFone iPhone Unlocker
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- Unlock various screen locks like Face ID and Touch ID on all iOS devices
- Remove Apple ID from iPhone and iPad without password and data loss
- Bypass Screen Time passcode and MDM restrictions without passcode
- Support the latest version of iOS and iPadOS, as well as, iOS devices
Step 1 Get iPhone Connected to Computer
Launch MagFome iPhone Unlocker on your computer, then connect your iPhone to the computer through a USB cable. On the interface of MagFone software, choose Remove MDM and click the Start button for the process to begin.
Step 2 Start to Remove DEP from iPhone
You need to go through the verification based on your choice. Go to turn the Find My feature off on your iPhone by tapping Settings > Your Apple ID > Find My. Then click the Unlock button, and MagFone iPhone Unlocker will immediately remove DEP from iPhone.
Part 4. How to Remove DEP from Mac with/without Password
Mac computers can be removed from Device Enrollment Program. The process is called releasing a device. You can release your Mac computer from Device Enrollment Program as the role of Administrator or Device Enrollment Manager. Here's how to.
Step 1. Go to open Apple Business Manager and sign in with the admin account.
Step 2. In the sidebar, click Devices and search for your Mac in the search field.
Step 3. Select your Mac from the list at the top and click the Device icon.
Step 4. Check the box "I understand that this cannot be undone", then click Release.
Conclusion
With the aforementioned methods, you are able to successfully remove DEP from your iPad. When you can get in touch with the administrator or have the admin account, you can choose to delete DEP on your device directly. If not, you can opt for MagFone iPhone Unlocker - an all-in-one tool designed to remove MDM from iPhone and iPad without password.